Please read these terms and any other terms of use posted on the website as they collectively constitute the website’s terms and conditions that govern your use of it and the services provided (including the contact center). Note that we may change these website terms from time to time without notifying you by posting the updated terms on the website, so please check for updates regularly. Your registration for any purchase order through our website constitutes your agreement to the latest version of the website terms. If any change in the law means we have to change our website terms after you have registered a purchase order – but before it has been fulfilled – we are committed to applying that change to your order. In all other cases, the version published at the time of registering your order will apply, and if you do not agree to abide by the website’s terms, you should not use it.
Eligibility
We aim to make the website and its associated services available to as many users as possible. However, you must be at least eighteen years old and have the legal ability to: (1) make payments using one of our accepted payment methods; (2) agree to these terms; and (3) place orders on the website. Additionally, orders placed on the United Arab Emirates website should have addresses within the United Arab Emirates only, not outside of it. Please refer to the Delivery section below. The website is for your personal use or for gifting purposes only, and commercial use is not allowed. We reserve the right to reject orders suspected of being for commercial use.
Registration
To benefit from the features and services of this website, you can either use the website (or the associated contact center) as a guest or create an account and provide your information. If you are a member of Facebook, you can also log in using your Facebook membership details. You are always responsible for ensuring the accuracy and completeness of any personal or payment information you provide. Please keep your account information and password confidential. Our customer service representatives will never ask for your password. While we are committed to complying with our privacy policy, we are not responsible for any losses incurred by customers due to misuse of that data. Please notify us as soon as possible if you believe your personal account on our website has been compromised. By registering any purchase order on the website, you commit to meeting the eligibility criteria outlined above and confirm that the information you provided is accurate in all respects. Commercial entities are not eligible to register with us.
Privacy Policy and Cookies
Please refer to our privacy policy and cookies policy to learn details about how we handle your data.
Orders
Upon registering any order with us, you are then committed to purchasing the products mentioned in the purchase order and at the price specified, including any delivery fees, taxes, and customs duties if applicable.
Purchase orders are subject to our acceptance, which we may withhold at our discretion for reasons such as ineligibility, inability to confirm payment authorization, suspicion of fraud, shipping restrictions, and product availability.
The website (or our website’s associated contact center) may display information regarding product availability, and this information can be used to estimate the likelihood of a product being available upon registering a purchase order. Unfortunately, we cannot guarantee that any product listed as available will actually be available immediately, as product stock availability can change significantly throughout the day. In rare cases, a product might be available at the time of registering your purchase order, but by the time the order is processed, the available stock of that product might be completely sold out. If this occurs, you will be notified.
You will be notified by email when we receive your order. However, order confirmation will only occur when you receive an email confirmation from us confirming the dispatch of the product(s) for delivery to you. There is no other party with the authority to confirm the acceptance of a purchase order except us. Once confirmed, the contract is deemed to have been made in Dubai, United Arab Emirates.
Free Gifts
We hope you enjoy our gifts, which are provided free with your purchases on the Jamr Al Oud Perfumes website. Please note that products purchased through the website cannot be returned if the attached gift has been opened or tampered with.
Payment
We currently accept the following payment methods for purchase orders registered on our website: Visa, MasterCard, PayPal, and the balance available in your personal account on our website. Cash on Delivery (COD) is available for orders with a maximum value of up to AED 50,000. The due amount will be collected at the time of registering your order, and by entering your payment details on our website. By entering your payment details, you confirm that you have permission to use those details. We reserve the right to refuse orders if we believe that the payment process is not authorized, the payment method is invalid, or if you are not authorized to use the payment method
